Prove what you found, and what they agreed to.
Bodyshop software for accident repair centres. Timestamped photographs, recorded customer authorisation and audit records for when the supplementary is queried.
Free plan to start. UK-built and UK-hosted. ICO registered.
Autera does not estimate, and it is not trying to take that off you. Keep the platform your work providers sit in, keep the way jobs come in, keep the relationships. What Autera covers is everything the estimate never sees: the corrosion behind the wing, the customer saying yes to the extra hours, how long the car really sat on the ramp, and the file you produce when any of it is questioned six weeks later. The estimate records what was agreed at the start. This records what actually happened.
Built around the query, not the quote
Four things every accident repair centre has been caught out by.
Photographs that are still evidence in six weeks
Stamped with the time they were taken and attached to the job, not sitting in a gallery on a technician phone. Before and after on the same vehicle, shareable as a link when a work provider asks to see it.
Extra work approved before you touch it
Send the additional damage to the customer from the job. They approve or decline on their phone and the decision is recorded against the vehicle with the date. The argument about what was agreed stops being a memory test.
Real time on the vehicle, not a guess
Technicians clock on and off, so key-to-key reflects what happened rather than what was written up on Friday. The wall board puts every live job on a screen in the shop.
The audit file is a search, not an afternoon
Documents, certificates and photographs live on the vehicle record. Certificates carry your branding, and the trade account paying for the work can carry theirs.
From arrival to the query weeks later
Vehicle arrives and goes on the record
Reg lookup fills the vehicle in. The first photographs go on before anything is touched, stamped with the time.
Strip reveals what the estimate did not
Photograph the corrosion, the hidden damage, the part nobody could see. It attaches to the job rather than a camera roll.
The customer authorises the extra work
Sent from the job, approved or declined on their phone, recorded with the date and time against the vehicle.
The query arrives three weeks later
Open the job. Photographs, notes, authorisation and dates in one place. The answer takes seconds.
What changes
Now
- Photographs on a technician phone that later gets wiped
- Extra work agreed over the counter on a Tuesday
- Key-to-key written up from memory on Friday
- Audit file assembled from four places over an afternoon
With Autera
- Timestamped images attached to the job and the vehicle
- Approval or decline recorded on the job with the date
- Clock-on and clock-off giving real time on the vehicle
- Documents and certificates already on the vehicle record
Accident repair software FAQ
See how the photo side works on the document sharing page, check the pricing, or read our live backup and restore record.